Contact us
Our support team is available Monday to Friday from 8:00 AM to 8:00 PM.
You should find your answer here.
FREQUENTLY ASKED QUESTIONS
Do you have a question or request? Please contact us via the contact form or by email at info@cxecomgroup.com
All orders are processed within 24 hours to 48h. Delivery time is usually 7 to 15 business days.
When your order is shipped, an email will be sent to you with a tracking link so you can follow the location of your order.
As long as your order has not been confirmed by our team, you can cancel it at your convenience (and without cost). Once your order is “under processing,” it is no longer possible for us to cancel it.
Feel free to contact us via email at info@cxecomgroup.com. Our team will do everything to meet your requests.
Just send an email to info@cxecomgroup.com, and we will tell you how to return your order. You are only responsible for the return shipping costs.
We want our customers to be as satisfied as possible, so we offer you the opportunity to return your order within 14 days of receiving your order. See the return policy for more information.
If your order contains multiple items, they may be shipped separately, depending on stock availability. Do not worry; your package will be with you shortly.